Accel-KKR (2002 - 2004)
- eMac Digital POS
Product Strategy
- POS Product
Acquisition Review
- POS Product
Architecture and Code Reviews
ACNielsen (1999 - 2001)
- Enterprise
Technology Architecture
- E-business Outsourcing RFP
Development
- Pilot Project Definition and
Management for Migrating Core Data Delivery Services to Relational
Technology
- Project Scope and Organizational
Structure for Core Business Re-engineering Project
Amoco Corp. (1997 - 1998)
- Retail Site
Architecture Strategy
- Architectual Assessment of POS
Vendor Technologies
- Dispenser Technology Vendor Survey
and RFP Development
- Architectural Assessment and
Strategy for Satellite Communication Network for Retail Businesses
AT&T (1993 - 1995)
- NCR,
Transaction Terminal & Retail Store Systems Division –
Product Line Review and Architecture Recommendations
- NCR – Global Retail Banking
Product Line Architecture
Carson Pirie Scott (1992 - 1995)
- Vendor-constrained
Enterprise Technology Architecture to Support Investment Approval Under
Chapter 11
- Enterprise Technology Architecture
for Post-Chapter 11 Business Expansion
- Help Desk Realignment Model
- Network Evaluation (SNA vs. TCP/IP).
- SNA - TCP/IP LAN Printing
Configuration and Troubleshooting
- Voice/Data Communications Study and
Network Optimization
- SDN Analysis and Reconfiguration
- Data Warehouse Implementation Plan
and Technology Recommendations
- Frame Relay Study and Implementation
Plan
CompuCredit Corp. (2007)
- Enterprise Technology
Architecture and Governance Program
Elavon (formerly Nova Information
Systems, 2008)
- Architecture for
High-volume Merchant Reporting Subsystem
- Enterprise Data
Management Architecture
IBM (1991)
- Retail and
Store Systems Division - Architecture and Process Audit of Third-party
POS Product
McDonald's Corp. (1991 - 2011)
- Enterprise
Technology Architecture
- Interim Enterprise Architect
Position and Development of Architecture Group
- Development Architectures for
Client-Server Applications and Office Automation
- I/T Process Alignment and
Organizational Design
- Continuous Improvement Programme
Implementation
- Enterprise-wide Help Desk Redesign
- Distributed Relational Data Base
Standards and Procedures
- Service Level Monitoring Development
Guidelines and Programming Practices
- Call Center/Help Desk Infrastructure
Analysis and Recommendations (ACD/IVR/VRU)
- Enterprise Management Tool Selection
Process and Evaluation Facilitation
- Solution Technology Architecture
Process Implementation and Staff Training
- Audit and Remediation Plan for
3rd-party Store Systems Product Integrator
- POS / Back-of-House 3rd-party Vendor
Product Reviews to Support Store-of-the-Future Product Strategy
Development
- Product Selection and Product
Architecture Review of Store-of-the-Future Initiative
- Global POS Application Architecture
and Design
- Global POS 3rd-Party Developer Code
Reviews and Design Audit
- Global Retail Technology Strategy
and Governance Processes
- Integration Architecture for Smart
Kitchen Equipment
- Stress Test Design and Supervision
for 3rd-party Global,
POS Data Management Solution
- Global Data Movement Strategy and
High-level Architecture
- Global Cashless Transaction
Processing Standards and Implementation Guidelines
- Code Quality Reviews of Global
Restaurant Solutions
- Architecture Assessment of
Alternative Handheld Ordertaking Solutions
- Code Review of Hosted Restaurant
Backoffice Solution
MoneyGram, International (2005 - 2006)
- Back Office
Strategy for Consolidation of Transaction Processing and Settlement
Systems
- Enterprise
Architecture and I/T Governance Program
- Quality Management
Program Implementation for Infrastructure Engineering and Operations
PAR Technology Corp. (2009)
- Next Generation POS
Strategy Review
- Review of Software
Product Development Process
- Product Development
Recommendations to Board of Directors
- Architecture and
Code Reviews of Software Products Being Considered for Acquisition
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