Information technology management and engineering services since 1991.

           
Charles L. Banning Engagements - Retail

Accel-KKR (2002 - 2004)

  • eMac Digital POS Product Strategy
  • POS Product Acquisition Review
  • POS Product Architecture and Code Reviews
ACNielsen (1999 - 2001)
  • Enterprise Technology Architecture
  • E-business Outsourcing RFP Development
  • Pilot Project Definition and Management for Migrating Core Data Delivery Services to Relational Technology
  • Project Scope and Organizational Structure for Core Business Re-engineering Project
Amoco Corp. (1997 - 1998)
  • Retail Site Architecture Strategy
  • Architectual Assessment of POS Vendor Technologies
  • Dispenser Technology Vendor Survey and RFP Development
  • Architectural Assessment and Strategy for Satellite Communication Network for Retail Businesses

AT&T (1993 - 1995)
  • NCR, Transaction Terminal & Retail Store Systems Division – Product Line Review and Architecture Recommendations
  • NCR – Global Retail Banking Product Line Architecture
Carson Pirie Scott (1992 - 1995)
  • Vendor-constrained Enterprise Technology Architecture to Support Investment Approval Under Chapter 11
  • Enterprise Technology Architecture for Post-Chapter 11 Business Expansion
  • Help Desk Realignment Model
  • Network Evaluation (SNA vs. TCP/IP).
  • SNA - TCP/IP LAN Printing Configuration and Troubleshooting
  • Voice/Data Communications Study and Network Optimization
  • SDN Analysis and Reconfiguration
  • Data Warehouse Implementation Plan and Technology Recommendations
  • Frame Relay Study and Implementation Plan
CompuCredit Corp. (2007)
  • Enterprise Technology Architecture and Governance Program
Elavon (formerly Nova Information Systems, 2008)
  • Architecture for High-volume Merchant Reporting Subsystem
  • Enterprise Data Management Architecture
IBM (1991)
  • Retail and Store Systems Division - Architecture and Process Audit of Third-party POS Product
McDonald's Corp. (1991 - 2011)
  • Enterprise Technology Architecture
  • Interim Enterprise Architect Position and Development of Architecture Group
  • Development Architectures for Client-Server Applications and Office Automation
  • I/T Process Alignment and Organizational Design
  • Continuous Improvement Programme Implementation
  • Enterprise-wide Help Desk Redesign
  • Distributed Relational Data Base Standards and Procedures
  • Service Level Monitoring Development Guidelines and Programming Practices
  • Call Center/Help Desk Infrastructure Analysis and Recommendations (ACD/IVR/VRU)
  • Enterprise Management Tool Selection Process and Evaluation Facilitation
  • Solution Technology Architecture Process Implementation and Staff Training
  • Audit and Remediation Plan for 3rd-party Store Systems Product Integrator
  • POS / Back-of-House 3rd-party Vendor Product Reviews to Support Store-of-the-Future Product Strategy Development
  • Product Selection and Product Architecture Review of Store-of-the-Future Initiative
  • Global POS Application Architecture and Design
  • Global POS 3rd-Party Developer Code Reviews and Design Audit
  • Global Retail Technology Strategy and Governance Processes
  • Integration Architecture for Smart Kitchen Equipment
  • Stress Test Design and Supervision for 3rd-party Global, POS Data Management Solution
  • Global Data Movement Strategy and High-level Architecture
  • Global Cashless Transaction Processing Standards and Implementation Guidelines
  • Code Quality Reviews of Global Restaurant Solutions
  • Architecture Assessment of Alternative Handheld Ordertaking Solutions
  • Code Review of Hosted Restaurant Backoffice Solution

MoneyGram, International (2005 - 2006)

  • Back Office Strategy for Consolidation of Transaction Processing and Settlement Systems
  • Enterprise Architecture and I/T Governance Program
  • Quality Management Program Implementation for Infrastructure Engineering and Operations

PAR Technology Corp. (2009)

  • Next Generation POS Strategy Review
  • Review of Software Product Development Process
  • Product Development Recommendations to Board of Directors
  • Architecture and Code Reviews of Software Products Being Considered for Acquisition

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